W15_RW_Recognize Your Managerial Style


Problem statement

In many organizations, we could see many managers manage their organization or team with their own style, some be a pleasant manager and some don’t. Some people who work for the pleasant manager looks feel happy to work and more energy compare with them who work for the unpleasant manager/s.
Knowing the manager style will allow us know what should be done to managing the kind of managers.

The Feasible Alternatives:

  1. Douglas McGregor X and Y theory
  2. William Ouchi’s Z theory

McGregor X and Y Theory

Theory X (Authoritarian Management Style), this theory describes that the manager/management believe that:

  1. The average person dislikes work and will avoid it he/she can.
  2. Thus, most people have to be forced with threat of punishment to work towards the organization objectives.
  3. The average person prefers to be directed, to avoid responsibility, relatively unambitious and want security above all else.

While

The Theory Y (Participative Management Style), this theory describes that the manager/management believe that:

  1. Effort in work as natural as work and play
  2. People will apply self-control and self-direction without external control or threat of punishment.
  3. Commitment to objective is a function of reward associated  with their achievement
  4. People usually accept and often seek responsibility.
  5. The capacity to use a high degree of imagination, ingenuity and creativity in solving organizational problems is widely, not narrowly, distributed in the population.
  6. In industry the intellectual potential of the average person is only partly utilized.

McGregor X and Y theory is mainly focus on management            and motivation from the manager and organization perspective.

It could easily recognize the managers with the X style are the “unpleasant” manager. As it will have some characteristic that most of the people dislike such as:

  1. Result and deadline driven
  2. Intolerant
  3. Distance and detached
  4. Aloof and arrogant
  5. Short temper
  6. Shouts
  7. Instruct, direct, edict
  8. Issue threat to make people follow instruction
  9. Demands, never ask
  10. Do not participate
  11. Do not team build
  12. Unconcerned about staff welfare or morale
  13. One Way Communication
  14. Poor listener
  15. Etc

Then now how we manage those kind of X style managers? There are some ways to manage those kind of managers, the first of all is to avoid confrontation, avoid conflict, straight to the point, give the result not the process, be on time and set your own objectives, we know that deal with this kind of manager will make some people headache. The higher workers turn over mostly caused by the X style manager.

William Ouchi Z Theory, it advocate the best on McGregor Y theory combine with “Japanese” management style, that give the freedom and trust to the workers and assume that workers have a strong loyalty and interest  in team-working and the organization. Theory Z focus on caring and good relationship of worker and manager, it believe that strong social relationship will improve the productivity.

The conclusion:

For easily remember the X style is the “Bad” style and Y is the “Good” one. The X and Y theory focus on management while Z theory believe that strong social relationship will build the loyalty to the company. The manager should pick the right management style by considering local context and culture. Here in my company in Indonesia which is mostly employed local people with low profile and politeness, will be suitable to use the Y and Z managerial style.

References:

What is William Ouchi’s Theory Z of Leadership?, retrieved from: http://www.businessmate.org/Article.php?ArtikelId=225

Douglas McGregor’s XY Theory, managing an X Theory boss, and William Ouchi’s Theory Z, retrieved from :http://www.businessballs.com/mcgregor.htm

Theory X and Y, retrieve from: http://www.accel-team.com/human_relations/hrels_03_mcgregor.html

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1 thought on “W15_RW_Recognize Your Managerial Style

  1. Nicely done. Pak Ridwan…….

    IF you want to use our 7 step process, how would you follow up and measure how a change in your (or your bosses) management style was working? How would you be able to tell if your management of your boss was or was not being effective?

    Keep up the great work!!!

    BR,
    Dr. PDG, Jakarta

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